Lead Product Designer

May 2021 - Present  |  Remote in CO

Key Responsibilities:

• Leading all product design activities for a two-sided marketplace containing three sites, incrementally increasing performance and driving revenue. 
  
  
• Guiding design on platform initiatives, including UX to onboarding hundreds of thousands onto single sign-on to access multiple products. 
  
  
• Strategized and executed discovery, research, and concept-testing of multiple prototypes for a new mobile entry solution in the Access Control product.
  
  
• Spearheaded the migration of the design and engineering teams over to Figma from prior tooling.
  

Senior UI/UX Designer

Jan 2021 - May 2021  |  Louisville, CO

Key Responsibilities:

• Executed discovery, design, validation, and delivery of new threat intel widgets and out-of-the-box dashboards that cut threat resolution times in half while also reducing time in manual widget implementation.
  
  
• Enhanced case record history, workflow automation troubleshooting, security app handling, and case management reporting features for security analysts.
  
  
• Contributed to the custom design system by regularly introducing new patterns, documenting systematic structures, and expanding on existing library elements.

Senior Product Designer

Aug 2017 - Jan 2020  |  Westminster, CO

Key Responsibilities:

• Used human-centered design to identify pain points, understand needs, create user flows, and iteratively share concepts with customers for validation.
  
  
• Created personas, journey maps, user flows, prototypes, and other deliverables to understand, test, and validate hypotheses for high-value project delivery.
  
  
• Worked with leadership to cast and present a 1, 3, and 5-year product vision to the immediate team, c-suite, and executive board for support.
  
  
• Built an entirely new payment remittance product empowering nonprofit customers to see scanned donations and messages from their donors. The product generated an additional $100K in new MRR.
  

Design Director & Lead Designer

Jul 2014 - Aug 2017  |  Irvine, CA & Remote in CO

Key Responsibilities:

• Ensured the delivery of dozens of customer projects by managing a design team of 4-6 people, strengthening the design processes, collaborating with customers, and providing overall design direction.
  
  
• Collaborated with the CEO and Sales VPs to bolster the RFP response process by outlining a blueprint and discovery phase and exploring how to use prospect customer data in new and innovative ways.
  
  
• Created a design system and built features for three internal software products around analytics, project management, and hospital care plans.

Digital Art Director

Sep 2011 - May 2014  |  Denver, CO

Key Responsibilities:

• Reinforced Boingo Wireless’ position as the worldwide Wi-Fi leader through a global visual rebrand and bringing their websites, consumer portals, and B2B portals to the modern day and age of responsive web design.
  

• Conceived and designed digital consumer engagement experiences for Van’s Natural Foods, lifting their social media following from 10K to over 1 million people resulting in millions of new sales.
  
  
• Worked alongside art directors, copywriters, and designers to deliver many branding, interactive, print, digital, and in-store mediums projects that increased consumer trust and engagement.